FAQ

How old do you have to buy ammunition?

In order to buy ammunition from DNW Outdoors, you have to be 18 or older.

Can I buy a DNW Gift card online?

Yes! You will be able to buy a gift card from DNW Outdoors online store. The gift card can be used online or in store but you must have a copy of your order and the gift card number if you are using it in store.

Does DNW Outdoors do transfers on guns?

Yes DNW Outdoors will help you with a gun transfer from a gun purchased elsewhere. We charge $20 dollars and tax for this service.

How long does it take for my package to arrive to my house?

Through USPS, the package will take 3 to 7 business days. Some of our other options are 2-day through UPS will will ship on the day you order and should be to you within 2 business days.

If I need to return an item, what steps do I need to take in order to get my package back to you?

All returns are kept as easy as possible. Log into your customer account on dnwoutdoors.com and go to your “completed orders.” Click on the order that you would like to return and on the right hand side of the page, you will see a link that says “return items” and you will need to click on this link. Fill out all information on the page and you’re finished. If you do not have a customer account on our website or need help with this process, please call 870.972.5827.

How long does it take for money to go back into my account after my return is accepted?

It usually takes between 5-7 business days for the money to return back to your account. Once it does, you will see a credit on your account statement.

If I have a question about an order, who do I contact?

If you have a question about an order, please call (870)-972-5827 and dial the extension for the DNW Online Store.

How do I go about canceling my order?

If you plan to cancel your order, please call (870)-972-5827 and dial the extension for the DNW Online Store. Please call within 1 Hour because orders tend to ship right after they are ordered.