FAQ

Can I buy a DNW Gift card online?

No.  At this time, online gift cards are not available.  You may purchase gift cards in our store, however, these gift cards are not redeemable online.

Coupon codes and discounts.†

Special offers and discounts may exclude some ammunition, decoys, and sale items, and may not be used in conjunction with any other discounts, offers or promotions.

Does DNW Outdoors do transfers on guns?

Yes DNW Outdoors will help you with a gun transfer from a gun purchased elsewhere. We charge $20 dollars and tax for this service.

How can I purchase firearms for your website?

At this time, firearms are not listed on our website.  To get information on firearms in stock, please call the gun counter at 870.938.0080.

How do I go about canceling my order?

If you plan to cancel your order, please call 870-938-0082.  Please call within 1 hour, as orders tend to ship right after we receive the order.

How long does it take for money to go back into my account after my return is accepted?

It usually takes between 5-7 business days for the money to return back to your account. Once it does, you will see a credit on your account statement.

How long does it take for my package to arrive to my house?

Most packages take 2 to 4 business days.  Some of our other options are 2-day through UPS and will ship on the day you order (if ordered before 12:30 PM CST) and should be to you within 2 business days.

How old do you have to buy ammunition?

At this time, ammunition is not listed on our website.

If I have a question about an order, who do I contact?

If you have a question about an order, please call 870-938-0082 or e-mail [email protected]

If I need to return an item, what steps do I need to take in order to get my package back to you?

All returns are kept as easy as possible. Log into your customer account on dnwoutdoors.com and go to your “completed orders.” Click on the order that you would like to return and on the right hand side of the page, you will see a link that says “return items” and you will need to click on this link. Fill out all information on the page and you’re finished. If you do not have a customer account on our website or need help with this process, please call 870.938-0082.